Meet the Team: Our Story, Values & Vision


Our Mission & Vision 🎯

At CommunitiesThrive®, we believe every community deserves the chance to truly thrive. Our vision is to empower local governments, organisations, and citizens across Australia and around the globe with innovative, inclusive, and evidence-driven solutions that create lasting positive impact.

We operate at the intersection of community engagement, AI-powered insights, ethical governance, and collaborative action. We help you co-design brighter futures—one insight, one engagement, one innovation at a time.


Who We Are: A Team of Pioneers 📖

Based in Sydney (proudly carbon-neutral!), CommunitiesThrive® serves communities across Australia 🇦🇺, New Zealand 🇳🇿, Canada 🇨🇦, and the United Kingdom 🇬🇧. We’re an award-winning GovTech company and consultancy known for authenticity, innovation, and trusted results.

Our story is grounded in decades of frontline leadership in public-sector strategy, digital transformation, and pioneering market research.


Market Facts Partnership: Trusted Data, Proven Legacy 📊

Much of our exceptional credibility stems from our proudly held partnership with Market Facts Pty Ltd, one of Australia’s most reputable and longest-standing research agencies (established 1975). Under the distinguished leadership of Managing Director Lesley Gibbs, Market Facts provides CommunitiesThrive® with unparalleled research rigour and decades of community research excellence.

Lesley Gibbs’ impressive 30+ year leadership includes landmark studies such as the Queensland-wide LGAQ Customer Satisfaction Study, serving more than 40 councils. Together, CommunitiesThrive® and Market Facts deliver actionable insights—powered by both human expertise and sophisticated AI-driven platforms.


What Sets Us Apart 🌟

  • World-Class Expertise 🏅: Over three decades supporting governments, non-profits, researchers, and education providers. Lesley Gibbs (Market Facts) is nationally renowned for rigorous community satisfaction studies and robust statistical integrity.
  • Innovation Excellence 💡: Proud creators of trusted AI-powered platforms—PlacePulse.AI for continuous service-level engagement and analytics, and AgileFlow.AI for automated governance, reporting, and compliance tasks.
  • True Inclusion ✊: Multichannel engagement (web, phone, SMS, workshops, kiosks, and more) ensures all community voices—particularly “seldom heard” groups—are accurately represented.
  • Ethical & Sustainable 🌿: 100% carbon-neutral by commitment, enhanced with best-in-class privacy, accessibility, and inclusion practices.
  • Robust Evidence 📌: Comprehensive sample design, qualitative insights, and rigorous analytics delivered as clear and actionable recommendations.

Meet the Core Leadership Team 👋

Dr Chris Budhan

Founder & Managing Director

  • Dual Australian–Canadian citizen with global public-sector expertise 🌏
  • Former Director of Engagement at YourSay, City of Melbourne
  • Degrees from McGill University, NYU, and University of Texas (Austin)
  • Over 15 years in digital engagement, local government, and AI product development
  • Multi-award-winner: IAP2 (twice), United Nations LivCom, Heart Foundation, Parks & Leisure Australia 🏆
  • Creator of PlacePulse.AI and AgileFlow.AI platforms

Lesley Gibbs

Managing Director – Market Facts Pty Ltd

  • Over 30 years’ leadership experience in trusted Australian research agencies (Roy Morgan, ANOP, McNair Anderson before Market Facts)
  • Owner & MD of Market Facts since 1999
  • Proven leadership in robust stakeholder and large-scale community satisfaction studies across Australia 📈

Extended Team & Partners ✨

  • Platform architects and analysts
  • Engagement specialists and accessibility advisors
  • Experienced compliance experts and award-winning researchers across Australia, UK, and Canada 🇦🇺🇬🇧🇨🇦

Recognition, Impact & Trusted Partnerships 🥇

  • Multi-award-winning recognition (IAP2 Core Values awards awarded twice, United Nations LivCom, Heart Foundation, Parks & Leisure Australia, and more)
  • Trusted by over 100 councils and major organisations within Australia and internationally
  • Featured projects include:
    • Bega Valley Shire Council (Community Water Engagement) 🌊
    • Gladstone Regional Council (Annual Community Survey) 📋
    • Federation Council (Strategic Community Planning) 📍
    • City of Kwinana (Multicultural Community Engagement) 🌈

💬 Recent Project Testimonial:

“Their cutting-edge platform and sharp AI insights transformed our ability to understand complex stakeholder data. Chris and his team’s dedication was second to none!”

— Samantha Barnes, Bega Valley Shire Council


Our Values: What We Stand For ⚖️

  • Inclusion 🙌: Every community voice matters—especially those that have traditionally gone unheard.
  • Evidence 📚: Clear data, actionable insights, and defensible decisions.
  • Collaboration 🤝: Genuine partnerships rooted in mutual trust and shared outcomes.
  • Sustainability 🌱: Ethical integrity, carbon-neutral operations, and future-focused strategies.

Why Choose CommunitiesThrive® 📌

  • Powerful AI-driven platforms paired with human-led consulting
  • Global expertise delivered with local understanding
  • Proven, transparent results improving communities
  • Trusted expertise in compliance, ethics, and inclusion
  • Clear focus on people-first outcomes

Looking Ahead: An Ambitious International Vision 🚀

Boundaries don’t limit our ambition. Combining Australia’s unique innovation, global best practices, and unmatched local partnerships, we’re expanding our impact to the UK and beyond. Trusted by forward-thinking councils, charities, schools, and ethical businesses, we build smarter, fairer, more prosperous communities—worldwide.


Join Our Journey 🎉

If your organisation shares our passion for empowering communities through robust evidence, deep innovation, inclusion, and meaningful collaboration—we’d love to hear from you.

📞 Call or text: (+61) 0416 001 982

📧 Email: chris@communitiesthrive.com.au

CommunitiesThrive®—AI-driven community engagement, insightful decision-making, and inclusive innovation for a shared, thriving future. 🌏👥✨